Terms of Service

Effective date: April 26, 2026

Last updated: April 26, 2026

Table of Contents

  1. Acceptance of Terms
  2. Description of Service
  3. Eligibility & Age Requirements
  4. User Accounts
  5. Acceptable Use
  6. User-Generated Content
  7. Intellectual Property
  8. Subscriptions & Payments
  9. Data & Privacy
  10. Termination
  11. Disclaimers
  12. Limitation of Liability
  13. Indemnification
  14. Dispute Resolution
  15. Changes to Terms
  16. Contact Us

These Terms of Service ("Terms") govern your use of the LevelUp Life web application and all related services (collectively, the "Service"). By accessing or using the Service, you agree to be bound by these Terms. If you do not agree, do not use the Service.

1. Acceptance of Terms

By creating an account, accessing, or using LevelUp Life, you confirm that:

  • You have read, understood, and agree to these Terms of Service
  • You agree to our Privacy Policy
  • You are at least 13 years of age (or have parental consent if 13–15 in the EEA)
  • You have the legal capacity to enter into these Terms

If you are using the Service on behalf of an organization, you represent and warrant that you have the authority to bind that organization to these Terms.

2. Description of Service

LevelUp Life is a gamified self-improvement web application that helps users build better habits through:

  • Personalized assessments and stat tracking
  • Daily missions and challenges across multiple life areas
  • Progress tracking with XP, levels, and achievements
  • Social features (friend challenges, leaderboards) — optional
  • AI-powered coaching and recommendations
  • Customizable cosmetics and rewards

We reserve the right to modify, suspend, or discontinue any part of the Service at any time, with or without notice. We will make reasonable efforts to notify you of material changes.

3. Eligibility & Age Requirements

Age Requirements

  • Under 13: You may NOT use this Service. COPPA (US) prohibits collecting personal information from children under 13 without parental consent.
  • Ages 13–15 (EEA): You may use the Service only with parental or guardian consent, as required by GDPR Article 8.
  • Ages 16+ (EEA) / 13+ (US & rest of world): You may use the Service independently.

By using the Service, you represent that you meet the applicable age requirement. If we discover that a user under 13 has provided personal data, we will delete it immediately.

Parents or guardians who believe their child under 13 has used the Service should contact us at samauskasnojus@gmail.com.

4. User Accounts

Account creation is optional. You may use LevelUp Life without an account (local-only mode). If you choose to create an account:

  • You must provide accurate and complete registration information
  • You are responsible for maintaining the confidentiality of your password
  • You are responsible for all activities that occur under your account
  • You must immediately notify us of any unauthorized use of your account
  • You may not create multiple accounts for the purpose of exploiting or abusing the Service

We reserve the right to suspend or terminate accounts that violate these Terms.

5. Acceptable Use

You agree NOT to:

  • Use the Service for any unlawful purpose or in violation of any applicable laws
  • Attempt to gain unauthorized access to other users' accounts, data, or systems
  • Interfere with or disrupt the Service, servers, or networks
  • Use automated scripts, bots, or exploits to manipulate game mechanics, XP, or leaderboards
  • Harass, abuse, or threaten other users through social features
  • Post or share content that is offensive, illegal, or infringes on others' rights
  • Reverse engineer, decompile, or disassemble any part of the Service
  • Use the Service to send spam or unsolicited messages
  • Impersonate any person or entity, or falsely represent your affiliation
  • Circumvent any security measures or access controls

We reserve the right to take appropriate action against users who violate these rules, including account suspension or termination.

6. User-Generated Content

You retain ownership of any content you create or submit through the Service (such as display names, profile information, and proof photos for missions).

By submitting content, you grant us a limited, non-exclusive, worldwide, royalty-free license to use, store, and display that content solely for the purpose of providing the Service to you.

You are solely responsible for the content you submit. We are not liable for any user-generated content and reserve the right to remove content that violates these Terms or applicable laws.

7. Intellectual Property

The Service and all its original content, features, and functionality (including but not limited to text, graphics, logos, icons, images, audio clips, software, and their compilation) are owned by LevelUp Life and are protected by international copyright, trademark, and other intellectual property laws.

You may not:

  • Copy, modify, or distribute any part of the Service without our prior written consent
  • Use our trademarks, logos, or branding without permission
  • Reproduce, republish, or redistribute our content for commercial purposes

Open-source libraries used in the Service are subject to their respective licenses.

8. Subscriptions & Payments

LevelUp Life offers both free and premium ("Pro") tiers. If you subscribe to Pro:

  • You agree to pay the applicable subscription fees as displayed at the time of purchase
  • Subscription fees are non-refundable except as required by applicable law
  • Subscriptions auto-renew at the end of the billing period unless you cancel before the renewal date
  • You may cancel your subscription at any time through Settings or by contacting us
  • Upon cancellation, you will retain Pro features until the end of the current billing period

Payment processing is handled by third-party payment providers. We do not store your credit card or banking details. See our Privacy Policy for details.

EU Consumer Rights: If you are an EU consumer, you may have the right to withdraw from a purchase within 14 days under the Consumer Rights Directive. However, this right may be waived if you begin using the Pro features during that period.

9. Data & Privacy

Your privacy is important to us. Our Privacy Policy explains how we collect, use, and protect your personal data. By using the Service, you also agree to our Privacy Policy.

Key points:

  • We collect only the data necessary to provide the Service
  • We never sell your personal data to third parties
  • You have the right to access, export, and delete your data (GDPR/CCPA)
  • You can use the Service without an account (local-only mode) for maximum privacy
  • Cookie usage is minimal and non-tracking — see our cookie consent banner for details

10. Termination

By You

You may stop using the Service at any time. You can delete your account and all associated data through Settings → Delete Account, or by emailing samauskasnojus@gmail.com.

By Us

We may suspend or terminate your access to the Service if:

  • You violate these Terms
  • Your behavior is harmful to other users or the Service
  • We are required to do so by law
  • The Service is being discontinued

Upon termination, your right to use the Service ceases immediately. We will delete your personal data in accordance with our Privacy Policy and applicable law.

11. Disclaimers

The Service is provided "as is" and "as available" without warranties of any kind, either express or implied, including but not limited to:

  • Implied warranties of merchantability, fitness for a particular purpose, and non-infringement
  • Warranties that the Service will be uninterrupted, timely, secure, or error-free
  • Warranties regarding the accuracy, reliability, or completeness of any content or advice

LevelUp Life is a motivational and organizational tool, not a substitute for professional medical, psychological, or financial advice. Always consult qualified professionals for health or financial decisions.

Not Professional Advice: The AI coaching tips, habit recommendations, and health tracking features are for informational and motivational purposes only. They do not constitute medical, psychological, or professional advice.

12. Limitation of Liability

To the maximum extent permitted by applicable law:

  • LevelUp Life shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Service
  • Our total liability for any claim arising from these Terms or the Service shall not exceed the amount you paid us in the 12 months preceding the claim, or $100, whichever is greater
  • We are not liable for any loss of data, game progress, or achievements resulting from service interruptions, bugs, or account deletion

Some jurisdictions do not allow the exclusion of certain warranties or limitation of liability, so some of the above limitations may not apply to you.

13. Indemnification

You agree to indemnify, defend, and hold harmless LevelUp Life and its operators from any claims, damages, losses, costs, or expenses (including reasonable attorneys' fees) arising from:

  • Your use of the Service in violation of these Terms
  • Your violation of any applicable law or third-party right
  • Any content you submit or share through the Service
  • Your infringement of any intellectual property or other right of any person or entity

14. Dispute Resolution

Informal Resolution

If you have a dispute with us, please contact us first at samauskasnojus@gmail.com. We will attempt to resolve the dispute informally within 30 days.

EU Users — Right to Online Dispute Resolution

EU consumers have the right to resolve disputes through the European Commission's Online Dispute Resolution platform: ec.europa.eu/consumers/odr.

Governing Law

These Terms are governed by the laws of the jurisdiction in which LevelUp Life operates. For EU users, the laws of Ireland apply. For US users, applicable federal and state laws apply. You may also invoke the mandatory consumer protection laws of your country of residence.

15. Changes to Terms

We may update these Terms from time to time. When we do:

  • Minor changes: Updated without notice. Check the "Last updated" date at the top.
  • Material changes: We will notify you via in-app notification or email at least 14 days before the change takes effect.

Continued use of the Service after the effective date of any changes constitutes your acceptance of the revised Terms. If you do not agree with the changes, you must stop using the Service and may delete your account.

Previous versions of these Terms are available upon request by emailing samauskasnojus@gmail.com.

16. Contact Us

Questions about these Terms? Reach out:

For legal inquiries, please include "Legal Inquiry" in your email subject line. We will respond within 30 days.

By using LevelUp Life, you agree to these Terms of Service and our Privacy Policy.

These Terms are effective as of April 26, 2026.